Position: Technical Customer Service Representative

Responsibilities:

• Handle customer interactions via phone, chat, and email.

• Provide top-tier customer care and technical support for parenting and infant well-being products.

• Troubleshoot technical issues and escalate when necessary.

• Attend training sessions for product knowledge.

Qualifications:

• 1+ year of customer service experience.

• Technical proficiency in troubleshooting and desktop/mobile platforms.

• Excellent communication skills.

Preferred:

• Virtual contact center experience.

• Familiarity with iOS and Android troubleshooting.

Training:

• Virtual training starting March 22, 2024, Monday–Friday, 12 pm–7 pm ET.

Compensation & Benefits:

• $16.00 per hour.

• Full-time benefits: medical, dental, vision, paid time off, flexible spending accounts, life insurance.

Company Culture:

• Supportive workplace fostering diversity, equity, and inclusion.

Application Requirements:

• Reside in specified states.

Equal Opportunity Employer:

• VIPdesk Connect is committed to equal employment opportunities for all qualified individuals.

Title: Senior Software Engineer – Data Migration

Location: California – San Luis Obispo

Category: Engineering

About Veeva: Veeva Systems, a leading SaaS company and public benefit corporation, pioneers industry cloud solutions for life sciences.

Role & Responsibilities: Seeking a Senior Software Engineer with expertise in AWS, Java, and DevOps. Lead the development of a migration tool to move critical Salesforce data into Veeva Vault.

Requirements:

• 12+ years of software development experience

• Strong Java and Spring Boot skills

• AWS platform and services expertise

• Cloud architecture experience (Lambda, ECS, Fargate, RDS, S3, SQS, Glue, Redshift)

• Security protocols (IAM, VPC, encryption)

• DevOps, agile methodologies, container orchestration (Docker/Kubernetes)

• ETL Data Pipeline experience

• Database and data storage knowledge

• PST working hours

Perks & Benefits:

• Medical, dental, vision, life insurance

• Flexible PTO, company-paid holidays

• Retirement programs

• 1% charitable giving program

Compensation:

• Base pay: $180,000 – $300,000, with potential for additional bonuses

How to Apply: Submit your application to talent_accommodations@veeva.com

Veeva is an equal opportunity employer. If you need assistance or accommodation, contact us.

Title: Full Stack Software Engineer (Ruby/Rails)

Location: San Francisco, CA or Remote (US)

About Us: Doximity is revolutionizing healthcare as the largest U.S. medical network. We're committed to diversity, inclusion, and making a direct impact on the healthcare system.

Role: Seeking a pragmatic Software Engineer with a passion for Ruby and Ruby on Rails. Work in small, dynamic teams, building production software independently.

Your Profile:

• Proficient in Ruby/Rails with a pragmatic approach.

• Manager-of-one mindset, delivering functional solutions.

• Comfortable filling gaps and aiding in decision-making.

• Strong written and verbal communication skills.

Impact:

• Build products to enhance physician productivity.

• Contribute to advancing our Telehealth platform.

• Develop distributed systems for clinical knowledge and secure messaging.

Tech Stack:

• Ruby, Rails, Javascript (Vue.js), Golang.

• Python, MySQL, Spark, Airflow.

• AWS hosting with 85 daily deployments.

Compensation: $135,000 – $190,000 (inclusive of salary + equity).

Perks:

• Remote position with no back-to-office requirements.

• Comprehensive health benefits, 401k, stock purchase plan.

• Family planning support, parental leave, and more.

About Doximity: The leading digital platform for U.S. medical professionals, connecting verified clinicians and driving positive change in healthcare.

EEOC Statement: Doximity is an equal opportunity employer, fostering an inclusive work environment. All qualified applicants considered.